Summit Wolf service · Issaquah WA
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Independent service company. Not affiliated with, authorised by or endorsed by Wolf or Sub-Zero Group, Inc.

Range problems · 08 of 18

Gas Smell Near a Wolf Range: Leave First

Short answer

If you smell gas near the range, leave the house now and do not touch switches, the range or a phone on the way out. Once outside, call your gas utility or 911. Nothing gets repaired until they have made the house safe. After that, Summit Cooking Appliance Service, (425) 272-6613, can test the range's own burners, valves and ignition.

Gas range seen head-on between brown cabinets, the centre burner uncapped, the oven open and a wrench on a towel on the floor

Range fault, Issaquah or along I-90

Summit Cooking Appliance Service

One visit reads the appliance and the installation around it. The $89 call-out pays for that reading and is deducted once you sign off the repair. Visits run 8:00 am – 8:00 pm, seven days; phones picked up 24/7.

Out first, questions later

A smell of gas in the kitchen is not a repair question yet. It could be the range, the connector behind it, another appliance or the supply into the house, and none of that can be judged safely from inside. Wolf’s use and care guides and Puget Sound Energy’s leak page give the same order: go, touch nothing that could spark, and call from outside.

Once the house has been cleared

When the utility or the fire service has said the house is safe, the range itself becomes our job: the burners, their valves and any one that ticked without lighting. The piping up to the connector stays with the utility or a gas fitter.

In a remodelled kitchen we also look at where the shut-off valve ended up. Wolf’s installation guide wants it near the range and reachable, and a valve closed in behind new cabinetry is one nobody can get to quickly.

Before you book

  1. Get everyone out of the house. On the way, do not flip a switch, light anything, or touch the range, the hood or a phone; any of them could make a spark.
  2. From outside, well away from the house, call your gas utility or 911 on a mobile. Puget Sound Energy, which supplies natural gas in King County, warns that a landline can spark.
  3. On a propane tank, call the company that fills it. Wolf's use and care guide says that if you cannot reach your gas supplier, you call the fire department.
  4. Stop there. Whatever sits behind the appliance's own panels, on its gas valves or live inside it is ours to test: call Summit Cooking Appliance Service on (425) 272-6613 and say what you found in the steps above.

Questions

Why call the gas utility before calling Summit?

Because finding a leak and making it safe is their job, and they are equipped for it; PSE's leak page says it sends someone to check at no charge. Summit Cooking Appliance Service, (425) 272-6613, repairs the range once the house has been cleared.

The smell was faint and went away. Do I still need to leave?

Treat it the same way. PSE adds its rotten-egg odour so that a leak can be noticed, and the smell fading does not tell you the gas has gone. Leave, call from outside, and let the utility decide. Wolf's own guide gives the same order: no switches, no phones indoors, call the supplier.

Signed

Greg Lindqvist

Bench specialtygas ignition and burners